2 - My order

c - Billing / Payment

• I would like to print an invoice again. How to do this?
• I have just validated my order, when will my bank account be debited ?
• Is the payment safe ?
• What are the different methods of payment ?
• Which payment cards do you accept?

d - Recalls / Returns

• I want to exchange or return a product. What should I do?
• The package delivered has been damaged. What to do ?
• The products I received do not match my order. What should I do ?
• I made a mistake when placing my order. What should I do ?
• I have not received confirmation of my order. What should I do?

b - Delivery

• For my next order, I would like to change the delivery address. How to do it ?
• How to track my order ?
• Can my delivery address be different from the billing address ?
• What are the delivery times ?
• What are the delivery costs?
• What are the various modes of delivery offered?

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a - Placing an order

• How to make my 1st purchase on en.sensee.com ?